Pluspunten
Work from home. Licensing department was helpful and worked as a team.
Minpunten
One week of training ended up 3 days of training and they were trying to push me to take client calls when I could not even login to access half the products that would be needed to sell the correct products. The dialer system bombards people with so many calls, at the beginning every 5 minutes that they are so mad when you finally reach them they just want to be taken off the call list. The job is basically babysitting the dialer for 7 hours of the day just entering dispositions. When you do reach an interested person maybe 2 times per day you have to log into a carrier website while the client is on the phone and it takes couple minutes to run the quote for them before they get tired of waiting. Out of apx 180 agents maybe the top 20 make a good income. They are doing weekly training of about 15 agents at a time-so very high turnover. All the agents in my training class had higher morals than the management. One trainee wanted to sell a superior product that she knew from a previous job it would give better benefits to the client and the manager told her, he doesn't sell it since there is less commission to sell that product.