Convergys

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Reviews voor Convergys

Customer Support Specialist - werkgeversreview Customer Support Specialist bij Convergys

5,0

19 sep 2015

Customer support specialist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great environment for growth. Managers are very understanding.

Minpunten

Survey scores don't directly say how well your doing because customers can hate the product and love you but you still get a low score. Your job will be in jeopardy if the customer doesn't like the product.

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5,0

16 jun 2021

Call center representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Good in training people and provides opportunity for growth.

Minpunten

No retirement benefit even after completing 5 years of service

3,0

29 jul 2024

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

was able to work remotely is a plus - training is good, if you have inquiries- recruitment department was able to address concern in a timely manner-

Minpunten

the account that was assigned to is sales - so monthly quota is stressful. Our account was unfortunately let go and the position is no longer available to they need to let go of us

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