Growing, Fast-Paced Company - werkgeversreview Customer Service Manager bij Hopper

5,0
24 mrt 2021
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

-Hopper is constantly investing in growth of the business, especially the customer support team. -The company has a vast amount of resources to make sure the onboarding & training processes are as smooth as possible. -Collaboration occurs across all verticals to ensure the best possible outcome for the customer. -Incredible health benefits and competitive salary!

Minpunten

-You must be able to thrive in a fast paced environment, while holding yourself accountable to meet the expectations of remote work. Not necessarily a con, but can be challenging for some.

Ontdek andere reviews over Hopper

5,0
9 mrt 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Competitive pay and team structure is good.

Minpunten

Little overwhelming and not great futuristic thinking interm's of data

2,0
12 mrt 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

pay, remote, some good/smart people in pockets

Minpunten

Senior leaders could not care less about employees and routinely make bad market decisions leading to foreseeable product issues and eventual layoff cycles. There was a time a few years back where employees criticized the dark patterns in the app - the president got pissed and said 'the data didn't show it was an issue', then a few months later when we got bad press about those patterns dismissed it as our competitors planting stories - sums up the culture pretty clearly.

4
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