Dissapointing - werkgeversreview Technical Support bij Lightspeed

2,0
2 feb 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Some managers are very supportive.

Minpunten

Constant Layoff, no job security

avatar
Reactie van Lightspeed
3mo
Hi there, thank you for sharing your feedback and for the contributions you made to our Technical Support team during your time at Lightspeed. We are pleased to hear that you found support and guidance from your management team, however, we are sorry to hear that the uncertainty regarding job security impacted your time with us. We understand how vital stability is for our team members and we will take on board your feedback. Thank you again for your honesty. We wish you the very best in your future endeavors.

Ontdek andere reviews over Lightspeed

5,0
25 nov 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

nice atmosphere and understanding people

Minpunten

Very hard for people who dont communicate

3,0
10 nov 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

-Unlimited PTO - Use this, the company allows it. This is the main reason I stayed at this company for so long. If they did not offer it, I would have been gone within minutes.

Minpunten

-Low pay- the company makes up for not paying you by offering unlimited PTO - They keep switching from Atena to Cigna, Kind of annoying when you already have an established PCP - Constant layoffs, its a running joke in this company that when you become a Team Lead you are about to get laid off. - Pay increase- Also it looks like when you start making too much money, prepare to get laid off. Accepting pay increases comes with less job security - This job you need a lot of adaptability- you never know if you might come in and you have an increased amount of duties because they laid someone off - this increase of duties does NOT come with an increased salary/hourly wage either. You are just expected to take on other peoples job duties for nothing in return. -Literally everyone is figuring out things on the spot, there are no tools provided to you to guide you through things. You just gotta figure it out as you go. - The company asks for more than they give. - The company has way too many meetings. You will end up sitting in meeting listening to other departments speak about things that have NOTHING to do with you. Time is not spent well here, time is wasted. - The CEO is very boastful and braggy, like telling us things about his personal life that doesnt pertain to anything related to work in any way, shape or form disguised as " fun facts" when its just a chance to brag.

avatar
Reactie van Lightspeed
4mo
Hi, thanks for taking the time to leave a review. It’s good to hear that you valued the unlimited PTO however, we’re concerned by the other feedback you’ve shared. We take this feedback seriously and use it to inform ongoing improvements. We wish you all the best in your future endeavors.
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