Pluspunten
The theoretical and conceptual US CIO just left after wreaking havoc. The new CIO seems to have the background and ability to actually understand how to run an IT group.
Minpunten
There are some members of the IT team that are untouchable for some unknown reason (let's call them the Sr Directors). Mistakes and poor decisions seem to be rewarded rather than punished. The former CIO and the aforementioned Sr Directors collaborated (is it still called collaboration when none of them knew what they were doing?) to ensure that the IT function would lose all respect due to it's inability to support the business. Morale and motivation are at all time lows. A culture shift needs to occur and the only way to make that happen is to remove some of the current IT leadership.