Pluspunten
If you like books, then this is a good environment for you to work in. But then again, there are other books-related companies out there which offer way better experience, such as Books Kinokuniya. If you are lazy and know how to avoid taking on responsibility, this is a good place for you as the management will just allocate the work to other poor unassuming honest and hardworking employee. They do not really keep track of how much work they allocate to everyone and whether the workload is fair and equal. Not much OT is required, in fact almost non-existent for most employees, so there is a work-life balance I guess?
Minpunten
Very unequal workload, lack of control and punishment for lazy employees, management does not listen to feedback from its good employee, very little benefits and deny employees of annual bonus, virtually no career progression path, management keep changing its people and policies.