Toxic Management that puts client second - werkgeversreview Client Experience Manager bij Nextt

Lovely clients that appreciate your support

Lack of urgency responding to safety concerns Poor management Consistent underpayment of penalties Poor communication with clients and staff High turn over of staff Triple handling of logging shifts and case notes

Nextt has a great values-focused culture to support people with disability to achieve their goals. It is an empowering workplace encouraging people to be themselves, engage in health and wellbeing, and connect with the meaningful work we do every day in all areas of the business. Flexible work, hybrid model, strong quality and safeguards team.

Over the years, the change and transformation of the executive leadership team has been a bit tumultuous and has blurred the lines of what the vision is for the future - both short-term and long-term. With a constant change in leadership, there seems to be a trickle-down effect with middle management shifting and changing often. With 'Committed' as one of our values, being committed to clients is strong, but being committed feels misaligned with what's actually happening in business roles and the internal changes affecting overall corporate services, Little reward and recognition. Low salary for office workers.