Very difficult place to grow and develop - werkgeversreview Anonieme werknemer bij ONEm

1,0
24 apr 2016
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The team of account managers & support staff are super friendly, good to work with on a daily occasion. Away from the stresses of the job, they are a good support unit to rely on away from the pressures written below. Many are young (1-2 years out of university). The location is also good, situated at the heart of the City in really nice & smart offices. The work is interesting and stimulating. It looks good on your CV, working for a global start-up, and talking to big companies around the world.

Minpunten

Significant bureaucacy hinders much of the work that you do. Nearly everything must be signed off and/or discussed with senior management. It's made worse under the illusion that you have autonomy in what you do. While that is understandable, the need to document every single thing takes a lot out of your time. Management are really cut-throat and arbitrary. One thing is said, another is done, under the pretense that the 'company is growing'. The same soundbites are said over and over again to reassure direction, though this simply isn't the case. On many occasions (too many to count), you walk in on a Monday morning, and there is change across the table - either your work process is changed, somebody is fired etc. There is no fluidity to your work. While professionally, management are suspect - it is worse personally. There is always an aura of distrust from above, which makes you feel that you are worth nothing. After more than a year in the job, you feel that this will never change. They always ask you about whether your CV is up elsewhere, asking you to 'rat' on colleagues, and on a few occasions, being downright nasty to some employees. In the building, there is a rooftop available to all employees of every company based in the building. You do not have access, for no specified reason - the only company in the building not to do so. There are no benefits in addition to remuneration. No pension contribution schemes, no healthcare, no season ticket loans, etc that you may see in most other roles. As remuneration is not nearly as high for similar roles, especially given you are working in Central London, many people become quickly disillusioned. It is not a place you feel you can remain for very long. You feel that you cannot question or say anything to management, even if it is for the benefit of your work with clients. You also feel that you cannot criticise in any case, as you will be reported by an individual. The management are very confrontational, and do not like/cannot take criticism. This shouldn't be the case in a rising company, but it makes you feel like you're in school. In any other company, criticism breeds good change for the benefit of all.

Ontdek andere reviews over ONEm

1,0
23 mei 2016
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Excellent location. - Great staff to work with, mostly young graduates, who are all super friendly and happy to help with anything. - Interesting work with an engaging premise. - A good experience for graduates who are just starting out in their careers and need somewhere to get a leg up on the ladder.

Minpunten

- Inconsistent interview process; some candidates would be waiting for a decision for weeks, others for one day. - There are no employee benefits -- you are not entitled to company sick leave, there are no "fun bonding activities" (and when they rarely happen they are often followed by a sacking or something else not as fun), or "dress-down Fridays". These things are not considered important. Furthermore, this is the only company in the building that does not give its employees access to the building's roof terrace -- and there has not been an explanation for this. - Further on from the point above, it is a possibility that management do not trust their employees. There does not seem to be an obvious reason for this, apart from paranoia. Employees have on occasion been asked to "report back" on their colleagues, or asked questions in private meetings that relate to other people as a way of getting information on their staff. - Furthermore, despite it being a small start-up, employees are given very little insight into the running and the strategy of the company, and are often left wondering if the work that they are doing is what the management is looking for. In addition to this, if management do ask an employee to complete a task, they will often change their minds at least three or four times before the task is complete, and on occasion it may even be dropped without warning. - Criticism of management is generally not welcome. - Employees do not get references unless they have worked at the company for more than a year. - There is no HR department. There are no clear structures or procedures in place for any of the things that are usually related to HR (interviews, handovers, holidays, etc). - Employees are not allowed to eat lunch in their offices. Not a huge issue -- until one factors in the totally unsuitable tiny size of the kitchen facilities on the floor (only four chairs for the entire floor!), and the aforementioned lack of roof terrace access, which often forces employees to leave the building entirely. - Management do expect the highest standard from all their employees, which is not necessarily a bad thing, except that management often cannot reach those very same standards themselves. For example, employees will be criticised for the spelling and grammar in emails or documents, when in fact management are often the worst offenders when it comes to incorrect spelling and grammar - especially in official communication. - And when it comes to communication, employees should not expect very much of it - unless management need something from them. In summary, this employment has been a decent enough experience, and employees will come out of it having learned a lot -- but this is not enough to recommend to others.

5
1,0
2 apr 2017
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Central London location with fairly modern offices and friendly staff ("the minions") who help and cover eachother from higher management

Minpunten

Horrible higher management who demotivate people, fill them with lies regarding promotion and bonuses. Employees are told to suggest improvements but these are completely shut down without a reason. Staff turnover is extremely high either because people leave after a few months which is usually the case or because they are fired without reason or for minor mistakes. Direction of the company is very rarely shared with staff and when it is, it changes like the wind. Projects, tasks and procedures are implemented and higher management change them day in- day out. No direction whatsoever. Extremely critical higher management who have the "we know it all" attitude although some of them clearly lack managerial skills. Leadership skills are completely non-existent. Extreme case of micromanagement and absolutely no trust in employees. Quite a few cases of management asking employees to turn on eachother to get ahead. If you have no morals and values, this is the place for you. No benefits whatsoever apart from the basic salary which is extremely low for the role and location. The list could go on and on but I think I painted a good picture. Not a place where you would stay too long. Maybe if you are new to the country or a fresh graduate and need some experience on the CV but be prepared for hell.

4
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