Never - werkgeversreview Customer Service Representative bij OpenTable

2,0
22 apr 2022
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Nice team and the work is a lot of pressure

Minpunten

Goals which are super unrealistic, 2 percent of absence .A lot of pressure and they expect you to be perfect in 3 months which is impossible.The support system is not big

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5,0
2 mrt 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great place to work - really good work life balance and culture.

Minpunten

Not much to say, everything is good

1,0
5 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

* It's a great brand * Great partners * Decent product with strong distribution

Minpunten

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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