Support - werkgeversreview Customer Support bij Pharos Systems

1,0
1 feb 2018
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Decent culture, relaxed dress code.

Minpunten

NO training, they want you to work circles and push out results without training you on their products or expect you to pick it up over night. Hiring manager promised to a certain role but hired for something completely different and insulting. Low pay.

Ontdek andere reviews over Pharos Systems

5,0
19 nov 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Competitive benefits package. Good work life balance compared to many companies in the industry. Flexibility where needed, depending on the role. Opportunities for cross functional collaboration. Supportive colleagues who are willing to collaborate. Leadership that is generally approachable and open to questions. A culture that values professionalism and accountability. Feeling that your work contributes to meaningful outcomes.

Minpunten

Role clarity may shift during reorganizations or strategic pivots. Some roles may require managing many priorities at once. Some decisions or changes may not be communicated as clearly or as early as employees would like.

5,0
23 jun 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Collaborative and Caring culture- Supportive leadership and cross-functional teams Ownership and autonomy- I have worked with multiple product-oriented companies that are stakeholder-driven. After working here, I can proudly say that the ideas are not only accepted, but you get the opportunity to implement them. Learning exposure- 1:1 exposure with the customer not only helps gather the problems but also helps with releasing a fully functional feature that drives the growth of the enterprise. New Challenges every day- This helps me grow, as this is a fast-paced SaaS company, every day is a mix of customer issues, bugs, priorities, long-term goals, next sprint planning, ideation, etc. This is a benchmark for growth that does not inhibit creativity. Remote Work flexibility- With work from home flexibility and an open PTO option, this allows a great work-life balance, which is very important for me.

Minpunten

It can take time to understand the product. Because of the nature of the technical capabilities of the product, it can be challenging and time-consuming to understand the product before you understand gaps and challenges to further contribute as a product manager. Limited product training- The process is still evolving as the company is growing. Process is still evolving- Like many growing companies that are fast paced, documentation and other process improvements are still evolving.

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