Leisure Living is a terrible place to work. - werkgeversreview Catalog Sales/Customer Service Representative bij Poolsupplies.com

1,0
30 jun 2013
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Casual dress code, decent pay

Minpunten

I have never experienced a more unorganized company in my life. None of the management is on the same page, and you will always be disposable to them unless you are family (and trust me, there is a LOT of family there). They could care less about you as an individual, and you will never experience advancement here. This is a dead end job, and the company itself is crumbling at this very moment. Don't ever get too comfortable here. There are people ready to find reasons to fire you at every moment. Despite the managerial issues here, the company's customer service policies are horrendous, so expect to have people screaming at you and no support to deal with it. They can't seem to get any of their employees to last, which is not ultimately a surprise, so you will experience constant understaffing and most likely take on the jobs of three departments while still getting paid for only one. You're not really allowed to ask for time off, so prepare to be worked to death for the summer (usually 40-60 hours a week), then completely laid off with no warning for "slow times". If you really need to work here, I suggest you continue to look for a new job. You are just another pawn in the game.

Ontdek andere reviews over Poolsupplies.com

5,0
12 feb 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Many Many perks, Friendly, works well together, Overtime,

Minpunten

Long Hours during busy season, some holidays but to be expected for the product.

2,0
1 nov 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Easy enough job, in a good area. Lots of overtime in the summer.

Minpunten

Management is delusional and most kf the time lies about the state of the company to seem better than it is. HR has been known to be outwardly hostile. Around slow season they will look for any small reason to cut back employees no matter how long they are there. Company seems like it's sinking at a rapid pace.

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Reactie van Poolsupplies.com
2y
Thank you for reviewing PoolSupplies.com. We appreciate your feedback and experience in your role as Customer Service Representative. It’s nice to hear that you are comfortable in your role, like the area in which we are located and get lots of overtime during our busy season. We are sorry that you feel you are not receiving correct information about the state of the company. We are publishing our second employee newsletter, for distribution tomorrow (11/9/23), hoping to provide information about how the company is doing, where it is headed, how that will impact employees and what employees can do to improve the company. If you have any questions or concerns after reading it, please talk to any representative of management. We do believe we have a good company and good place to work. However, we know that there is always room to improve and we look to all of our employees for suggestions to do just that. We also apologize for any misunderstanding in how HR deals with employees or issues. Hostility is not acceptable in our workplace. Any time it is seen or experienced we not only encourage, but expect, that employees will take it to management where the situation will be addressed and ensure that it does not happen again. As you know, our business supplies swimming pool products throughout the United States. Because of the business that we are in, we do have very busy periods and very slow periods. During those slow times we lay off staff because we do not have enough work to keep everyone busy. We hope that laid off employees will return when our next busy season starts. Contrary to sinking, we continue to be a profitable company that is improving our benefits to employees and will be paying out a significant Employee Investment Plan bonus in the coming weeks. We do all we can to be honest with employees and convey the state of the company. If there is something you are concerned about, please speak to a manager. We would like all employees to discuss their constructive criticism and concerns with their direct manager or other manager in the company. While we can’t implement all suggestions made, we do consider all of them and implement the ones that we believe will have a positive impact. Again, thank you for your comments. And thank you for being a part of our company.
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