Nurse's Take Warning - werkgeversreview RN Case Manager / PCG bij Quantum Health

2,0
14 mrt 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Using prior knowledge and skills to assess and assist members during critical and chronic health journeys.

Minpunten

There is not a pay scale that reflects how nurse salaries are formulated. The requirements of the role are no longer accurately reflected in the job description. The flexibility that is used to lure nurses away from the bedside isn't real. "Flex time" has to be requested ahead of time and isn't guaranteed which makes scheduling appointments difficult. Nurses are required to clock in and out for the day, as well as for lunch, just like hourly employees though the position is salary. If you finish your work for day early before your end time, you cannot leave, you have to stay to the end of the shift and be in 'ready' status in the live call queue.

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Reactie van Quantum Health
2y
Thank you for your feedback. We truly value and appreciate the dedication of our clinical team in providing the best possible care to our members at every stage of their healthcare journey. We understand that job requirements, pay scales, and job demands are constantly evolving, but our focus always remains on ensuring that we meet the needs of our members and clients, while staying competitive. Your feedback is invaluable to us, and we will use it to make any necessary changes in the future to continue serving our members and all of our Warriors to the best of our ability. Thank you once again for sharing your experience with us.

Ontdek andere reviews over Quantum Health

5,0
14 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great culture and work environment.

Minpunten

Nothing comes to my mind.

avatar
Reactie van Quantum Health
3w
Thank you for sharing your experience and for the time you spent with Quantum Health. We’re grateful for your recognition of our culture and work environment, as creating a positive and supportive experience for our Healthcare Warriors remains a key priority. We wish you continued success. – Felicia Taylor, CHRO, Quantum Health
1,0
2 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Qh offers a consistent paycheck

Minpunten

-no trust across the department or interdepartmentally -“Transformation” is driving the bus, other leaders come off as puppets who have no backbone or standards - they just wanted to have options -everyone is now paid way less than predecessors -the care coordination product is not a defendable product - we don’t warrior or lighten loads for members like we say we do -clinical audits are regularly failed - clinical call lists are backlogged and we miscalculate clinical engagement bc nurses used the system wrong -there hasn’t been an actuarial study regarding savings in years -they won’t offer any reporting regarding clinical results or breakouts for engaged vs unengaged members (everyone knows one of the current leaders put their foot in their mouths years ago stating QH doesn’t do what we say we do) -we can’t validate that we increase point solution utilization- point solution “referrals” are merely care coordinators saying they educated members on a benefit -we were forced to encourage client connect attendance but weren’t invited to attend -everyone knows another shoe is going to drop. Just do it already. -clients and consultants should realize we are being pushed to sell the future and diverting focus from the current performance and issues - they're paying for our future investments, not current servicing -this review clearly rubbed people the wrong was as they keep attempting to try and take it down.

5
avatar
Reactie van Quantum Health
17h
Thank you for sharing your perspective. While we recognize that this review reflects your personal experience, we do not believe it represents the experience of all employees across Quantum Health. As our organization continues to evolve, we understand that change can create uncertainty and differing viewpoints about priorities, decisions, and direction. We remain committed to listening to employee feedback, strengthening our operations, and delivering value to our members, clients, and employees. We know that trust is earned through transparency, accountability, and consistent execution, and we are focused on continuing to improve in each of those areas. We appreciate all employees who contribute their time, effort, and feedback as we continue to grow and evolve as an organization. For employees who believe they have constructive feedback or ideas that could positively impact their team, department, or the broader employee experience, we encourage them to engage directly with Human Resources. Thoughtful dialogue and actionable feedback are important inputs as we continue working to improve our organization. — Felicia Taylor, CHRO, Quantum Health
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