TELUS: A Great Place to Work - werkgeversreview Loyalty & Retention Specialist bij TELUS

4,0
9 sep 2008
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

TELUS is a great place to work because they have an open line of communication between those employees on the front lines and upper management. Feedback regarding your job is always welcome and when appropriate, our recommendations for improvement are put into practise. The wages are above average for similar work at other organizations, and the benefits are very good. There is room for self-growth and professional advancement, and opportunities are based upon merit as well as seniority. Hard work is rewarded and excellence is encouraged. They are very focused on continuing to educate employees to better serve our clients and overall, the environment is one of constant change and development.

Minpunten

The department I work for does not offer a steady schedule. You can work anytime from 8 am to 9 pm, Monday through Saturday, and your shifts change each week. This makes it difficult to arrange for child care or post secondary education while continuing to work. Many people who leave do so to better facilitate these life changes.

Ontdek andere reviews over TELUS

5,0
25 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Flexibility of hours and freedom of location.

Minpunten

Pay is not high, and not enough tasks available at times.

2,0
18 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Work from home and create your own schedule. Paid training. There is an option for therapy through the company.

Minpunten

They are hiring, but there aren't enough tasks to make the minimum of 10 hours a week. There are no raises and no promotions. They take a long time to respond to emails, if they respond at all. The only benefit is a 401 (k). $14 is the pay rate, and one can only work 20 hours a week, if there are enough tasks. The past couple of exams for training set one up to fail them. I have been doing this job long enough to know this. They constantly threaten your job, which really affects morale and confidence. There used to be bonuses, but they haven't done them in a long time. There were times we were given permission to work up to 35 hours for the week, but again, it has been a long time. Last one, they didn't have enough tasks to allow for workers to get to 25+. They also offered stock options, but they ended that as well. They made a major mistake on my end and threatened me unless I complied. Eventually got an email that they were wrong, but they didn't apologize. I saw they were hiring freelancers with a maximum of 25 hours a week. I wrote to management and was told the rest of us were only staying at 20. I am currently seeking other employment. There are other companies that do the same work with higher pay and actual benefits. This was once a good job, but once Telus took over, it has been downhill. I would not recommend this company anymore. I'm starting to wonder if this isn't a sinking ship.

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