WARNING - Terrible Workplace - werkgeversreview Service Desk Technician II bij Trinware

2,0
22 mrt 2022
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

-Great/passionate technical team -Quarterly meetings w/ breakfast (Sabor Mexican Grill)

Minpunten

-All new-hire females within the last year quit within 2 months -NO remote work (unless you're the top 3) -Old hardware company that's failing -New MSP company that isn't ran by anyone specifically -NO communication between departments (2 departments) -Sales software is from the 90's -Investment in itself = $0 -Relies on old hardware / warehouse processes to carry everything forward Company is ran terribly, but the technical team is extremely capable. Unfortunate swing and a miss.

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Reactie van Trinware
2y
Thank you for the detailed review, and our apologies that we missed the base with some of the items mentioned. To address a few of your concerns directly, TrinWare certainly encourages a diverse workplace, and employs several female employees that have been with us as long as 4 years. Next, our work tends to be in person, and while we do offer some remote work, most of our work needs to be in-office for success (technical onsites, warehousing, PC assembly). Finally, in regards to our MSP side of the house, we have been continuously growing over the years, and are excited to showcase some new and exciting services within the next months that will continue to grow that division. We encourage any current or former employees to offer their feedback so we can continue to grow our small business. 720-488-9800.

Ontdek andere reviews over Trinware

5,0
3 jun 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great compensation, positive work environment, plenty of opportunities. Fantastic culture and excellent positivity

Minpunten

Some older software still being used

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Reactie van Trinware
1y
Thank you for the review! Our customers and employees are our focus and we strive to make sure both are well taken care of. We'll be sure to take note of your software comments and see what we can do to modernize that system. It is on our goals for 2024. Thank you for being a part of our team! If you, or any other current or former employee would like to discuss their job, please don't hesitate to reach out. 720-488-9800.
2,0
15 sep 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

You might gain a little patience here, and a few coworkers are genuinely decent people just trying to endure the chaos.

Minpunten

This is not a stable job, and there is no real potential for growth. The pay is insultingly low, expectations are impossibly high, and you are micromanaged to the point of feeling infantilized. Raises are teased as if they're coming, but they never actually materialized. Leadership is a complete disaster. When problems inevitably arise, blame is tossed around like a hot potato until it lands on whoever is easiest to sacrifice. the sales team survives only because long-time customers keep placing repeat orders, while the technical and warehouse staff are pushed to the brink just to keep operations running. The constant turnover in these areas says everything about how broken this place is. The office is clogged with people who have been coasting for years, dragging everyone else down and crushing any chance for progress or innovation. The owner treats the entire company like a hobby, not the livelihood of the employees depending on it. They constantly chase flashy new ideas without ever following through, leaving the rest of us drowning in the fallout. The whole environment reeks of shallow appearances and control games rather than genuine results or care for the staff. It's painfully clear that the moment profits slip, this place will be abandoned without a second thought. Avoid this sinking ship if you value your career or sanity.

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Reactie van Trinware
8mo
Hello. First, I'd like to apologize that your experience is not what we'd expect from our organization. I'd like to take a moment to address your concerns. As part of the TrinWare mission statement, our goal is to hire the best employees and pay equitable wages for that talent. TrinWare reviews compensation regularly and compares against industry averages. Regarding our profitability and customer diversification... we do have many long term customers; however, we have seen tremendous growth over the past 4 years and have several net-new clients that have joined us within the past several years (some as recent as the past few months) that see the value in TrinWare. Certainly, growth is a powerful initiative for us, and remaining with the same customer base would not be advantageous or profitable long-term. Finally, regarding our culture and work ethic, TrinWare employs the best of the best. Our team works hard, and sometimes may need to do extra as deemed appropriate by the workload. We understand that this is not for everyone, and some may find that as a deterrant. We're up front with this with potential applicants; if you are not a hard worker, and don't like being part of a team, TrinWare may not be for you. All in all, several comments found within this review are not reflective of who TrinWare is as a team. We encourage any potential or current employees to communicate with management and really get a fair assesment of how we treat our team. If you'd like to discuss this in more depth, feel free to reach out to me. -Jeff, 720-673-4995.
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