1. Nuttig (4)

    "Partner Support, Sales Support, QA"

    1.0
    • Werk/privé-balans
    • Cultuur en waarden
    • Carrière­mogelijkheden
    • Vergoeding en arbeidsvoorwaarden
    • Senior management
    Voormalige werknemer - Partner Support Advisor in Northenden, Engeland
    Niet aanbevolen
    Negatief vooruitzicht
    Geen mening over directeur

    Ik voltijd gewerkt bij Verastar voor meer dan 1 jaar

    Pluspunten

    -No weekend work -Free pizza once a month

    Minpunten

    - Senior management doesn't care about the team or their rights, I handed in my 2 week notice so management sacked me - Senior management constantly talking about confidential issues in front of entire team and mocking peoples mental health issues - I hadn't known anything of working within office politics until i worked here. If you're not liked, you wont get anywhere. Career opportunities only exist for those willing to play the game and stand on the shoulders of others - very poor culture. - Got told I "am not paid to think" by a sales manager and upon hearing this, my own management agreed that this was right, talk about job satisfaction! - Constant daily emails (practically hourly) from senior management telling teams they're not hitting figures (e.g. missing 2 calls in 3 hours) but they refuse to pick up the phone themselves (because they haven't taken the time to learn how we do our jobs and how technical and difficult they are, instead they've gone straight to telling us we're doing them wrong. Never any offer of help- criticism means much less from someone who doesn't understand what they're criticising.)

    Verder lezen
    Verastar2018-11-19

    Reactie van Verastar

    December 10, 2018Human Resources Manager

    Hi, Thank you for taking the time to leave your review. We are disappointed to hear of your negative experience as we endeavour to ensure all our representatives have a positive experience when working at Verastar. We are always looking at way to improve for both current and existing staff. Therefore, we would like to look into the issues you have raised, if you could please provide further details to our HR Department (HR@verastar.co.uk) Kind Regards, Verastar

  1. "Verastar"

    3.0
    Voormalige werknemer - Sales in Manchester, Engeland

    Ik heb voltijd gewerkt bij Verastar

    Pluspunten

    Environment is amazing so is the team and spirit

    Minpunten

    However they focus too much on hitting targets and hitting call time

    Verastar2020-04-27

    Reactie van Verastar

    May 4, 2020Human Resources Manager

    Hi, Thank you for leaving a review We are pleased you are enjoying your time at Verastar. Ensuring our staff have a positive and friendly working environment is key, as well as ensuring they are provided with enough support and guidance to reach their full potential.

  2. "Proud of our commitment"

    5.0
    • Werk/privé-balans
    • Cultuur en waarden
    • Carrière­mogelijkheden
    • Vergoeding en arbeidsvoorwaarden
    • Senior management
    Huidige werknemer - Sales Advisor in Sale, Engeland
    Aanbevolen
    Positief vooruitzicht
    Goedkeurende mening over directeur

    Ik werk voltijd bij Verastar voor meer dan een jaar

    Pluspunten

    In difficult times the commitment Verastar has shown to both our customers and our staff has been amazing. The company has taken steps to move all of us to be able to work at home to ensure that the impact to both our families and our customers is minimal and I am sure this has been no small undertaking. For my colleagues I ask that we give the same commitment and for our customers I want to let you know that we will not leave you on your own

    Minpunten

    We may face some challenges over the coming months that make it harder for us but we will be doing our best

    Verder lezen
    Verastar2020-03-23

    Reactie van Verastar

    April 2, 2020Human Resources Manager

    Hi, Thank you for taking the time to leave such a positive review, it is lovely to hear that the steps we have taken as a company to support our colleagues and customers in these unprecedented times are going well. We are doing our best to catch any challenges you may be facing, therefore if you have any concerns please contact the HR department via email. HR@verastar.co.uk We appreciate all of your hard work, keep it up!

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