11 dec 2017
Reactie van World Manager
6yWe always appreciate constructive feedback and take our employee comments seriously. For clarity and transparency, we service hundreds of the biggest house hold brand names in over 50 countries using our platform every day. in 2019 we now have 5 offices around the world with an amazing group of team members who are dedicated to providing VIP treatment to all our Brands daily.
We have been listening to our teams over the years and always work on improving how we do business. In early 2018 we implemented world class sales training for all sales people within all our regions. The sales training is continuously run throughout the year with several live training sessions annually. We definitely did have a sub par CRM in place, and now use the best CRM in the market!
94% of all the Brands we have signed in the past 13 years are still with us today. Our teams are proud of this extremely high retention rate. This outstanding stat is a result of the dedicated Relationship Managers we have in our regions as well as the talented developers and testers who are always innovating our platform to keep it cutting edge.
The inside sales role is a tough grind. I know this from experience as the only sales person in the company for the first 4 years. This is the one role within our business in all our regions that has high turnover. It is an entry level sales position, and the best way to learn the techniques required to become a future sales gun. We are always looking for ways to make this role more exciting for our people in this role. We continue to tweak our bonus structures, and providing more perks and reasons to celebrate wins as a team.
Gary A Valkenburg, Founder / CEO