Had a group interview with 6 other people, plus and exercise with how you would answer a call. After that there was a call roll play with an employee acting as the customer
Sollicitatievragen [1]
Vraag 1
All standard customer service queations. What are important qualities for good customer service? Give an example where you provideded good customer service. etc.
The interview process was tedious with lot of online sections. We had about 4 assessments and in person interview. Our language fluency was tested. The test comprised of Grammar, Vocabulary, Comprehension and Understanding. The test was based on English and French.
Interview process very easy. Basic questions, they need people, so nothing special to mention here. I had a few tests to pass (language test, French in my case, typing speed..) I’ve spoken with a french speaker from HR, she was explaining to me life in Athens (well she “forgot” to mention how difficult is it to find an accommodation with such a low salary). We also had a quick chat in English. They took care of the flight expenses, taxi at the arrival and the first week’s hotel expenses.
Ik heb gesolliciteerd bij TP (Manchester, Engeland)
Sollicitatiegesprek
Was straight forward amd to the point. Very clear on expectations of the job role amd what it entailed. Took the position as I was impressed by the micro management