Management quality is inconsistent and often contributed to a stressful and unhealthy work environment.Communication lacked transparency. Management messaging promotes flexibility and work-life balance, including support for part-time arrangements. In practice however, employees who exercised their formal right to work part-time often found themselves gradually sidelined.Several of these employees have been pushed out, either through reduced opportunities, subtle pressure or being label as "no longer a fit".
HR processes appeared supportive on the surface, but in practice is largely with the management interests. This makes it very difficult to feel heard or address any issues.
Clear imbalance in how people are valued.Long-tenured, hard-working employees are relied heavily to keep operations running, yet no recognition and advancement are limited. At the same time, newer hires are promoted abruptly, often without demonstrated performance, sufficient knowledge or leadership capability. This creates frustration, eroded trust in leadership decisions and reinforced a perception of favouritism rather that merit-based progression.