ADT

Reviews voor ADT

Can be a extremely stressful job depending upon the Management team. - werkgeversreview Inbound Customer Service Representative bij ADT

2,0

6 apr 2018

Inbound customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

I Loved the paid time off and opportunities for Flex time. Some of the Supervisors were great to work with.

Minpunten

Unhappy Customers make the job harder. Strict policies about call handling time and hold time creates undo stress on customers and representatives.

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5,0

24 mrt 2026

Sales & training manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Work life balance People Trust

Minpunten

Mid pay Highly agile company can create lots of necessary changes

5,0

18 jun 2026

Patrol manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Minpunten

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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