Customer Care at ADT - werkgeversreview Customer Care Representative bij ADT

3,0
24 apr 2014
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Decent pay, helping save lives and property, care for customer, community involvement. People there have a passion for what they do.

Minpunten

Too many high level high paid execs that are completely out of touch. There are not enough "feet on the floor"-long call wait times, lots of OT, stressful.

Ontdek andere reviews over ADT

5,0
5 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

great opportunities for appointments to see

Minpunten

travel around the entire state

5,0
18 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Minpunten

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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