Good company - werkgeversreview Service Desk Analyst bij ASM Research

4,0
14 apr 2018
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good working environment. No micromanagement. Helpful senior staff.

Minpunten

As contractors, most cons were a direct result of the clients' lack of knowledge and expertise in running a CRM desk. Reading a few articles and then trying to establish policy and procedures are not the way industry works. CRM desks require consistency in policy and procedures so that the analysts can implement them effectively and client's employees are not confused about the ever-changing procedures.

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5,0
1 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Whenever I want PTO its approved same day.

Minpunten

Not many opportunities for career growth.

5,0
5 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

ASM Research provides a collaborative engineering environment that empowers technical professionals to take ownership of massive, enterprise-scale performance architectures. The leadership strongly recognizes dedication and impact, creating a culture where mentoring peers and driving operational excellence are deeply valued. It is an ideal workplace for engineers who thrive on solving complex technical challenges while safeguarding mission-critical systems.

Minpunten

While ASM Research offers great stability, the specialized nature of long-term government contracts can sometimes slow down the adoption of modern, open-source automation tools and frameworks. Navigating the rigid compliance and bureaucratic layers required for federal systems can occasionally extend project timelines and administrative overhead. Additionally, engineers looking for rapid exposure to fast-paced, commercial tech stacks may find the environment more focused on maintaining and optimizing legacy enterprise architectures.

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