3,0
6 jan 2014
Anonieme werknemer
Voormalige werknemer, meer dan 1 jaar
Johnson City, TN
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht
Pluspunten
Good training for customer service jobs. Know nothing about training for collections. Very good resources to find information on processes, procedures and products. The same as AT&T agents use.
Minpunten
Cramped, was hot seating work spaces. Enviromental controls for heating and cooling not very good. Had extremely high turnover rate. Had to use an incentive program to keep attendance up.