Pluspunten
The other post on here doesn't really do AMG justice and doesn't line up with what I've experienced. The management is very helpful and dedicates a lot of time to their employees. Because the office is on the smaller scale (10-12 employees), close relationships form pretty quickly. This family-like atmosphere can create some disagreements from time to time, but the passion everyone brings to the office makes the place better, not worse. The other post also mentioned the "very low starting pay." I was unemployed last year and AMG was consistently offering higher starting wages than other companies IN ADDITION TO covering health benefits and offering other perks (super unusual in this economy). We also get a lot of flexibility with our hours and sick time.
Minpunten
The industry isn't for everyone. Because credit card processing changes all the time, you have to be able to adapt with little or no notice. Some people can't keep up or work hard enough to stay on top of all those changes; I can certainly understand how those people could become frustrated.