Just… run. - werkgeversreview Debt Advisor bij Alleviate

1,0
7 aug 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote and IT will get you what you need by the next day. Pay was on time.

Minpunten

Everything. They really paint a great picture of what it will be like once you hit the floor out of training. What you’ll find is no support from any managers. You can sit and message or call any of them and it’s rare anyone answers your chat. Some of the leads were YEARS old. You’re on a dialer all day praying you get an inbound call but to no avail. My entire training class was gone the first month on the floor. Either fired for not being able to meet their unattainable goals, or quit because they saw it for what it was early on. They let a colleague go right after he finished closing a deal. Just so they can keep that client and make money off them. Fired him during his break saying it wasn’t working out. No PIPs or anything. KNOWING the leads were old, reworked leads and having atleast a week go with no leads in the dialer due to “issues” with their vendors. I was disappointed because there were some good people there. The only two left just got laid off due to “downsizing”. Overall I’d give them a 1 for my experience. We agree, it was a waste of time for us who kept in contact after we left. Honestly seems like what they do is hire people to keep up with calls. Hoping they each sell just enough and then fire them for not meeting their high quota. They also use misleading tactics to get leads. Such as making it sound like a government program who will just pay off people’s debt or a loan they qualified for, only to do switch bail to debt settlement. This is not legal. I am not one to just review but this one really left a bad taste in my mouth.

avatar
Reactie van Alleviate
10mo
We take these concerns seriously and appreciate the chance to clarify. Creating a supportive environment for our team is a priority and leadership and HR remain available to assist when needed. While lead quality can vary, our marketing strategy is built to connect with consumers who can genuinely benefit from our services, and we continually refine that process. In some cases, leads may be older, which is common in sales, but many of our advisors still close successful deals from them. Our performance expectations are outlined from the start, and advisors are provided with the tools, resources, and guidance needed to succeed. When goals are not met, we make staffing decisions based on consistent and fair performance criteria on the milestone goals that apply to where one is in their employment. Regarding the “Bait and switch” claim, we want to be clear that we do not engage in any misleading tactics. Every conversation is intended to be transparent about the services we offer, with the goal of providing ethical, solution-based guidance. We believe our compensation model offers strong earning potential and review it regularly to keep it competitive in the industry. While experiences can differ, many of our advisors meet and exceed their targets and find the role highly rewarding. We’re sorry to hear your experience didn’t meet expectations, but we’re glad to know your pay arrived on time and that IT was able to assist you quickly.

Ontdek andere reviews over Alleviate

5,0
31 okt 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Welcoming offices, management team has been nothing but supportive and engaging with questions on the best course for success.

Minpunten

There can be a large learning curve if you are unfamiliar with debt relief and credit review.

1,0
2 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

View is nice but literally the only redeeming quality

Minpunten

They over work you and treat you like it’s your fault that you’re not producing when there’s hardly any tools available to work with. They prioritize incessant and many teams meeting instead of letting people work on their productivity. The phone system sucks and you never know if it’s someone calling in or the dialer calling out and some poor schmuck answering. Lots of these “leads” are hardly vetted and it counts against you even if they weren’t qualified in the first place. And the pay plan is its own circle of inferno. It’s insulting and the reason why most of the people you will work with are working for minimum wage. Turn over rate is unbelievable and the managers are a bunch of middle management whip cracking drones. Not to mention one of them was just suspended for sleeping with a sales person. There are people who go to the hospital from mental breakdowns from this place and as of recently they fired about 30 staff in one week with no notice. As you can imagine there are a lot of lawsuits headed their way so be wary and don’t get caught in the middle.

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