Allstate Now - werkgeversreview Claims Service Adjuster bij Allstate

3,0
8 aug 2010
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Some of the front line managers are great people and really try to help you with day to day problems. Your co-workers for the most part will be agreeable people. The company seems to value diversity at my level and a lot of front line and middle mgmt are female and/or minorities. However, upper level still seems like a white male country club. The company has both a 401k to which they contribute and a pension system, which is rare in today's business environment. Health, dental and vision ins are available.

Minpunten

Upper management seems to have no idea what the claims office does or the resources they need to do it. Senior employees have been replaced by just out of college sparsely-trained adjusters. The State of FL has all types of bad faith/litigation issues that take some time to understand. The supervisors are stretched too thin to supervise them all the time, so mistakes will and have been made. IMO, any money saved by replacing the experienced adjusters will be more then lost by the judgements paid. Our next gen claims system is onerous and full of error messages. It is not as efficient as what it replaced and less claims work can be done. Mgmt keeps coming up with new compliance issues, spreadsheets that have to be completed and hoops to jump through and this takes time away from the work goals we need to reach.

Ontdek andere reviews over Allstate

5,0
14 jan 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great company to work for

Minpunten

I have no complaints about the company

3,0
28 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great base pay, benefits, 401K match, and standard corporate perks. Plenty of networking opportunities all across the country, the ability to support local communities, and a commission structure with good intentions and potential

Minpunten

As a company, Allstate lacks awareness of their role within the industry and within the country, fully acknowledging that their rates are NEVER the best (not sometimes, NEVER). At a time when everyone is conscious of their spending, selling a more expensive (and oftentimes identical) product not only feels wrong - it's unsustainable. There is a severe lack of program direction, poor understanding of the different states' geography and demographics, and complete void of accountability or clarity. An entire product launch was delayed by a month on the day it was supposed to launch, with an explanation never fully arriving and acknowledgment finally trickling down several days later. Of course, this leads to an overuse of corporate speak excuses in an endless cycle of "circle backs" because nobody ever knows what is actually happening or WHY. On top of all that, the technology is laughably outdated, with monitors that feature known defects and an "in-house approach" to all of their software that doesn't even feature a modern CRM. Like the hardware, known system-wide bugs were rampant within these Allstate branded systems, leading to embarrassing conversations with prospects and partners. MS Teams and Outlook will go off late into the night, well beyond normal business hours, all under the excuse of differing time zones and "sharing successes."

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