Truly was a "Sweat Shop" atmosphere. - werkgeversreview Claims Processor bij Allstate

1,0
24 nov 2010
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

*The building had air conditioning *Learned about the ins and outs of the insurance world during the training.

Minpunten

*The hours were okay but the time off was non-existent, even if it was justifiable, i.e doctor's appointments. *Floor managers would play obvious favorites which is extremely unprofessional. *Worked by the "customer is always right" motto but it was taken to an extreme because we could not defend ourself from a verbally abusive customer without getting chastised by management . *Quality assurance would tell you that your performance was excellent but then management would tell you the complete opposite. * Lunches and breaks were monitored by your own personal timer. If you were, literally, one second late, management was notified and you were chastised. * Did not use employees to their full potential. They would only let their "favorites" have the better, off-the-phone jobs even if there was someone who was much more qualified and competent for that position.

Ontdek andere reviews over Allstate

5,0
20 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Strong brand recognition makes conversations with clients easier.

Minpunten

Compensation and commission structures can feel inconsistent depending on the office.

3,0
28 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great base pay, benefits, 401K match, and standard corporate perks. Plenty of networking opportunities all across the country, the ability to support local communities, and a commission structure with good intentions and potential

Minpunten

As a company, Allstate lacks awareness of their role within the industry and within the country, fully acknowledging that their rates are NEVER the best (not sometimes, NEVER). At a time when everyone is conscious of their spending, selling a more expensive (and oftentimes identical) product not only feels wrong - it's unsustainable. There is a severe lack of program direction, poor understanding of the different states' geography and demographics, and complete void of accountability or clarity. An entire product launch was delayed by a month on the day it was supposed to launch, with an explanation never fully arriving and acknowledgment finally trickling down several days later. Of course, this leads to an overuse of corporate speak excuses in an endless cycle of "circle backs" because nobody ever knows what is actually happening or WHY. On top of all that, the technology is laughably outdated, with monitors that feature known defects and an "in-house approach" to all of their software that doesn't even feature a modern CRM. Like the hardware, known system-wide bugs were rampant within these Allstate branded systems, leading to embarrassing conversations with prospects and partners. MS Teams and Outlook will go off late into the night, well beyond normal business hours, all under the excuse of differing time zones and "sharing successes."

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