Managerial and people skills are completely lacking here. Inappropriate and unprofessional behaviors of certain managers are not being reprimanded for their actions, takes no accountability for their mistakes, and are quick to blame others. Not flexible with employees, states there are advancement opportunities, but does not follow through and provides false hope for advancement. On-boarding process and training is HORRIBLE, and employees are set up to fail. Little actions are taken to improve the quality of customer satisfaction and improve employee's success with the company.