Don't work here - werkgeversreview Senior Manager bij American Express

2,0
20 sep 2013
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Compensation is comparable to the industry.

Minpunten

If you look at the organizational chart you will see that Indian VPs have Indian employees. You will see that Chinese have Chinese employees. If you are not Indian you may have to ask one of your Indian friends to ask an Indian team to do something. If you ask the team directly they may not reply. Some teams are great; some won't do anything unless you are Indian. It's disheartening, if you were born in the U.S. or came at an early age you won't be prepared for the tribalism. Be leery of the top ten places to work rankings. Notice that it is very often based on diversity. You have race based, gender based, country of origin based organizations in AMEX and even things like women's leadership book clubs. You will receive notifications from VPs saying they want to promote more women. Pay attention to all the comments about re-orgs. At least one a year. At first they got rid of the under-performing employees. Now it is anybody. Some teams have bottom up initiatives. You create your own opportunity. At the end of the year you get evaluated on your work. Others, though, are run by the whims of the leadership. You will chase bad idea after bad idea. Leadership will squash anything that is not originally theirs. You will become inefficient by templates, formats, MIS requirements, changing priorities, and unresponsive capabilities teams. You will spend five minutes of analysis and five days on putting together a presentation. Then months will be spent on low or negative valued alterations Driving implementation is not a priority for these types of teams. No prioritization or consideration of opportunity costs. At the end of the year you get evaluated on how lucky a guess the leadership made. If the job requires a Ph.D. and you get a rigorous technical interview don't assume that the work is engaging. You may very well find that the most engaging thing you do is addition. It can be a real bait and switch.

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5,0
9 jun 2026
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Pluspunten

World class organization Culture Perks

Minpunten

Work life balance Time off

3,0
8 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Complimentary lunch and starbucks everyday - On-site clinic for basic check ups - Hybrid

Minpunten

you will be taking phone calls every minute of the day. There will come a time where you feel like at the bottom of the world. You will ask yourself "is my role in life to help people reset their password online and assist them in logging in?" You cannot use the bathroom whenever you want, they have time coding that if you "abuse" them you will be flagged and subject to discipline. You have to give world class service but at the same time rush them off the phone or else you are not getting paid a good bonus. You will quickly find yourself gasping for air and time to relax when you take 50+ calls a day , you will feel drained. When is finally time to move up there is a high chance you will be paid less than you're current role as there are no bonuses in higher roles.

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