They 'value' long time employees. I don't remember anyone being there less than 5 years.
Minpunten
They talk about Agile. They talk about changing culture from a top down, monolithic culture.
This is not the case. They are still stuck in the 'Tow the Line' culture. You disagree with how things are and they find a way to remove you.
Reactie van Amica Insurance
5y
Thank you for your review and the feedback you provided. We are always listening and we’d like the opportunity to discuss your concerns with you directly. Could you please email us at employeefeedback@amica.com to discuss this further? Thank you.
Excellent training and onboarding, supportive colleagues, and plenty of opportunities to develop professionally. Ample support for continuous learning and the chance to take on more responsibility over time. The benefits are competitive. There is room for growth and advancement over time.
Nearly all remote work for most (some are 100% remote). Some still hybrid if you are unfortunate to live close to a branch. They try to keep work life balance there for you. Most management (some do not) actually care for you personally. For the industry, caseloads are manageable (still tough job).
Minpunten
They are slowly becoming more and more controlling in how you work. The new phone system that is coming in (Genesis) is "big brother" listening in and monitoring your day-to-day activities to make sure you are in fact working. NOT A GOOD FEELING! It started with front line staff and now they seem to be rolling it out to their tenured adjuster staff. They should let the fact that we are settling claims show for itself. They say it is "training." I say it is intrusive and fosters a feeling of mistrust. Can't wait to retire! I love what I do, but don't like the trend I am seeing and feeling.
1
Reactie van Amica Insurance
1mo
Thank you for taking the time to share this feedback with us on Glassdoor. We’re happy to know that you love what you do, but we are sorry to hear you have some concerns. We’re focused on supporting our teams with training and consistency, while delivering the best experience for our customers. We’d appreciate the opportunity to discuss your comments with you in greater detail, and we’d like to schedule some time to speak with you. Could you please email us at employeefeedback@amica.com? Thank you.