Demanding call center job - werkgeversreview CSA - Customer Service Associate bij Ancestry

2,0
12 apr 2018
Aanbevelen
Goedkeuring directeur
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Pluspunten

Nice co-workers, free breakfast, free lunch once a week. A lot of feedback from managers so you know how you're doing.

Minpunten

They don't say it when they hire but it's a call center. You'll be taking calls 8 hours a day, often back-to-back, a lot of them demanding and not always too nice. A lot of people left when I was there as it wasnt worth it. There were a lot of technical problems on the page and on the work computers/systems, far more than any other company I worked for had.

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5,0
24 jun 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Great company culture, supportive team, smooth onboarding process, strong career stability, and meaningful work. My interview experience was very positive, and the recruiting and onboarding teams were helpful, responsive, and professional throughout the process.

Minpunten

There is always a learning curve when joining a new company, especially while understanding internal systems and processes, but the team has been very supportive.

3,0
12 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

It’s a great product and people are customer obsessed.

Minpunten

Misogyny is baked in to the culture.

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