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      AnswerNet

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      Reviews voor AnswerNet

      Great place to start - werkgeversreview Call Center Agent bij AnswerNet

      4,0
      30 dec 2020
      Call center agent
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      The team leads really care about you, if you put in the effort to learn and understand each project the mangers will show you that appreciation. Most of the employees try to help each other out. I can’t speak for the other teams, but the team that I work with really does their best to give to help each other.

      Minpunten

      The only issue which isn’t a direct answernet issue by any means, the companies we assist have very outdated systems. You need a lot of patience to troubleshoot those issues. The IT team is very helpful but they’re very busy. It also can take awhile to get a question answered with how many agents there are, but again if you put in the effort to understand what you’re doing you can pick it up really quickly.

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      5,0
      25 mei 2026
      Call center agent
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Awesome management! I couldn't have asked for a more supportive team. I highly recommend working for this company.

      Minpunten

      Just be prepared to be put on things you don't always like. There really was not anything I can complain about.

      5,0
      4 mei 2026
      Call center agent
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Management is genuinely helpful and supportive, making it easy to ask questions and get guidance when needed. Clear room for growth within the company, with opportunities to learn new skills and take on more responsibility over time. Remote work option provides flexibility and makes balancing work and personal life much easier. Plenty of opportunities to get hours, especially for employees who want consistent schedules or extra shifts. Team‑oriented environment where coworkers are willing to help each other and share knowledge. Training and resources are available to help new employees get comfortable with systems and expectations.

      Minpunten

      no cons, love this company!

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