AppFolio’s incredible culture continues to shine in the face of 2020 adversities. - werkgeversreview Anonieme werknemer bij AppFolio

5,0
14 aug 2020
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I joined AppFolio years ago for the great culture, leadership’s transparency and the focus on providing great service to our customers. These three traits are the same reasons I still love working at AppFolio and have only been magnified throughout 2020. Our culture has never been stronger. Leadership has done an incredible job navigating some of the toughest situations any of us have had to face (at work and personally). The collective trust and confidence in Sr. Leadership has only grown. Our customers need AppFolio to run their businesses more than ever and the impact our Onboarding and Services teams have made on our customers has been on display in 2020. We aren’t just hanging on right now, we are finding ways to THRIVE in 2020 and we know we’ll come out of this stronger than ever.

Minpunten

Not necessarily a con, but in an effort to be transparent: New hire onboarding is rigorous and fast paced. We want new team members to be able to come in and make an impact right away. To do that, we set clear goals and milestones but new employee success also requires a great deal of hard work and determination. It pays off though and is really rewarding when new hires can help our customers and find ways to enhance our culture.

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Reactie van AppFolio
5y
Thank you for the thoughtful review and the great advice as we grow. Glad to hear you appreciate the culture and are contributing to it every day!

Ontdek andere reviews over AppFolio

5,0
17 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great people, team, and work environment/office.

Minpunten

Seems to be many changes with leadership/management

3,0
23 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Frequent team outings and social events that help build relationships across the team. Generally a friendly, social environment!

Minpunten

The property management team is highly competitive when it comes to promotions, and I’ve seen BDRs remain in the same seat for years or eventually leave, as internal advancement opportunities can be limited. However, for top performers, there is promising upside, and you get to work with some of the best leaders in the organization. On the investment management team, leadership quality is more uneven, and there appears to be a lack of management experience, which has created gaps in coaching, accountability, and overall team development. As a result, performance outcomes have lagged, with the majority of BDRs and AEs struggling to consistently hit target. Team turnover has also been notably high, and leadership engagement only increased after a large portion of the team had already decided to leave, which by that point felt too late to rebuild morale or trust.

avatar
Reactie van AppFolio
1mo
Thank you for sharing your feedback. It’s great to hear that you enjoyed our culture and team outings. We take your comments seriously – especially regarding the need for proactive management support, better coaching, and clearer advancement opportunities for our BDR and AE teams – and we are actively working to address these areas to ensure our reps feel supported and set up for long-term success. Thank you again for helping us improve, and we wish you the very best.
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