Pffff - werkgeversreview Customer Advisor bij Argos

They like to give as many "management" titles to their staff as possible. This "manager", that "manager", cleaning the toilets "manager" and so on, so that they give as many of the otherwise unemployable cave-dwellers that frequent their rosters the impression that they are actually going somewhere. Argos staff are generally like McDonald's staff, for example, but worse because where McDonald's staff know they are only there temporarily, Argos employees know that many of them couldn't actually get another job and are therfore in it for the long haul. "Team leaders" and "management" (I use the terms loosely but bear with me) are occasionally psychotic, and usually have learning difficulties to some degree. Treatment of the stock is abominable, you get items that have obviously been returned at some point, shoved any which way back into their box and crudely parcel-taped shut, all misshapen and bulbous, and chucked, literally, back on the shelf, then at some point some customer service type is going to present someone with this as if it is a viable "brand new" item. When the customer then gets a refund, it goes back on the shelf and the cycle continues. Staff manning the registers are forced to cajole customers into buying extra "protection" or whatever they are calling these days for practically every singe item in the catalogues. "Oh, you're buying a pack of batteries? Why not take out our extended whatever-the-hell insurance..." The dolts who come up with these ideas are, of course, never the ones doing it. Stockrooms are in permanent violation of fire safety regulations BUT, as long as you rush around frantically rearranging everything temporarily when the inspectors arrive, dumping excess where it's not supposed to be and so on, you won't get caught by the time they arrive. Do that once a year and you're fine. A christmas temp handling the rebinning (physical reallocation) of stock for a new catalogue launch? Check. There's other staff there, some of whom may know the stockroom like the back of their hand, but they're not eligible for it, no. Let's get the one employee, and a temporary one at that, to handle something that the stock manager should be doing but isn't for some reason. That way it can't possibly be done correctly, or even competently; mission accomplished (for some reason. I never understood why). It was being orchestrated to ensure failing within the stockroom. On purpose. I mean, who, at what level, at any stage, was benefitting from that? Mind-boggling Because of the aforementioned fire-safety violations, most stock isn't actually on the shelves they are supposed to be, or even on shelves at all. Excess that doesn't fit on the shelving it was competently allocated to by a professional member of the christmas temps union, is dumped, just, wherever really. So that when a customer comes in to buy something you are actually overstocked on you are forced, as one would expect, to give them an out-of-stock refund, of all things, because none of the troglodytes in the stockroom know where the hell to find the item in the first place. Oh, I was also informed after about 9 months of service that I had "accidentally" been getting paid the introduction wage that was meant to have went up after, I think, 2 months at most. By that time, the christmas temps that had been working for a few weeks were getting paid more than me... It was only when a new manager came onboard that I was informed of this, although he wasn't there permanently. I estimated about £300 that I should have been owed; I received about £80... By that point I was more or less beyond caring. Jeez, what else? There's other stuff but that's just off the top of my head for the moment.