Pluspunten
- There are some really great people who work for the opera. The few who care are great to work with. - The artistic product is impressive in quality.
Minpunten
LEADERSHIP - Leadership is dishonest. - There are very few policies and procedures in place. - Staff turnover rate is abnormally high, but leadership refuses to address the issue and take responsibility for it. - Staff is overworked and undervalued. The organization is severely understaffed for the crazy ideas and workload. Leadership takes advantage of the best employees, burning them out and forcing them to leave. - No accountability for anyone. There are never evaluations of staff, very poor planning and no follow-up process to ensure projects are being taken care of in a timely fashion by the right people, no repercussions for not staying on-task. - Little to no communication. Lots of gossip, no professional means of communicating important information to staff. - Inconsistent in hiring practices. For a single role, one person could be overqualified and when they get frustrated and leave, leadership might fill their role with someone with little to no qualifications. When staff is leaving every few months and there are no standards that leadership adhere to, it makes for a highly inconsistent product. - Leadership lets board members be over-involved. - Overall lack of professionalism. STAFF - Half of the staff is hardworking and cares, while longtime staff have never been evaluated to make their jobs relevant in the modern, downsized workplace. Turnover rate is extremely high because new staff want to help and end up getting burned out because they have no support and leadership overlooks their efforts. - The board and leadership have their favorites on staff. These people are not touchable, despite their lack of contribution to advancing the company. - A lot of negativity. Staff spends more time gossipping and complaining about the company than doing work. - No sense of teamwork. Everybody fends for themselves. - No training or onboarding process for staff. Regardless of the level of experience a new staff member has, that person is pretty much on their own from day one. ENVIRONMENT - Negative, oppressive. - High stress. - As fast-paced as an individual staffer makes it, because there are no standards for work quality and leadership lacks knowledge to understand what staff members job duties are. - Offices in poor condition, old and unreliable equipment. BOARD - The board is probably the biggest issue. There are an outspoken few who overpower the entire board and micromanage daily operations of the staff.