Good and Bad - werkgeversreview Branch Claims Representative bij Auto-Owners Insurance

3,0
26 nov 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

1. The people...everyone at the company has always been very helpful. 2. I have never been micromanaged. My manager allows us the ability to make our own decisions.

Minpunten

I NEED AUTO OWNERS TO HEAR ME ON THIS: The workload is completely unreasonable. You have the potential to be a great company to work for but your unwillingness to properly staff will continue to contribute to turnover. It's like pulling teeth to get one additional position when we need 10. You will save money by hiring more adjusters. If I had more time to properly manage and investigate my claims, I would save enough money to pay for another adjuster's position, we would have fewer complaints, and altogether more satisfied customers. The workload is abusive, quite honestly.

avatar
Reactie van Auto-Owners Insurance
2y
Thank you for your feedback. We are sorry to hear about your concerns with the workload, and we would like to know more about this. Please email us at conversation@aoins.com so that we can look into this further.

Ontdek andere reviews over Auto-Owners Insurance

5,0
5 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Work-life Balance Workload Culture Benefits

Minpunten

Work from home Relocation expectations

avatar
Reactie van Auto-Owners Insurance
1mo
Thank you for taking the time to share your review. We are glad to hear you've had a positive experience with our work culture and we appreciate your feedback.
2,0
25 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Easy job to do if you’re halfway smart and actually try.

Minpunten

Low salary compared to other companies. Raise your concerns with this or anything else and management basically blackballs you for any opportunity for growth. You can do twice as much work as some of your co-workers and still get the same measly 3% annual raise. You’re better off coasting through the job rather than giving 100% effort. The harder you work, the more responsibilities they give you without any monetary compensation.

3
avatar
Reactie van Auto-Owners Insurance
1w
Thank you for sharing your review. We value your feedback regarding compensation as we continue to evaluate our programs. If there is anything additional you would like to share, please email us at conversation@aoins.com.
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