Pluspunten
Many talented, dedicated, and resilient associates outside of leadership with terrific customer focus who continue to deliver amazing contributions and results throughout the company year after year
Minpunten
Tremendous politics, chaos, and dysfunction now permeate throughout sales, service, and other organizations as a consequence of leadership changes during past few years, after multiple, well- tenured, former leaders retired or left the company. Current leaders continue to struggle with establishing increasing levels of trust, respect, and credibility with customers, and within their own teams. BD core values once so widely respected and adopted by all seem no longer relevant from the perspective of customers and existing leaders