2,0
23 jul 2015
Anonieme werknemer
Voormalige werknemer, meer dan 10 jaar
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht
Pluspunten
There are some fantastic people in BT. It has a long history and a fierce loyalty in its people when in a crisis; Strong long term ambitions; innovation and financial focus.
Minpunten
Work life balance varies wildly across the lines of business, some areas have expectations of total commitment (60hrs+). Focus on in-year cost savings prevents business growth and reduces customer satisfaction through understaffed services. Appalling recent history of forced performance management curves, managed exits and treating people as numbers not assets. Continual internal requests for paid voluntary leavers with no back fill is exposing service inefficiencies to customers.