If you enjoy micromanagement, Baxter is the place for you - werkgeversreview Customer Service Representative (CSR) bij Baxter

2,0
26 feb 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The time I spent with my colleagues was the highlight of my time with this company. Also, the health benefits are good.

Minpunten

- Every minute of your workday is tracked. They’ll tell you patients/customers come first but then you’ll get dinged for taking breaks late because you were busy assisting patients/customers. - Lack of communication. We were left in the dark with what’s going within our department and the company. - We were always understaffed and expected to meet the same “metrics” of a full team. - Customer service cannot participate in company wide activities/events if they’re during business hours. To my knowledge, we were the only department excluded

Ontdek andere reviews over Baxter

5,0
23 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great place to work for!

Minpunten

Needs better management process for growth

1,0
30 jun 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Was a great company 5 years ago. Declined heavily in the last 3 years. Way too many lay offs and restructuring.

Minpunten

Favoritism. Manager has no answers looks to someone they manage for answers. This person gatekeeps information and is overall toxic. Contradictory instructions. Managers will rely on bad information and then different managers will give you conflicting orders. If you try to go to the upper managers they will terminate you and lie about it. You could be asked to solve problems you were not hired for.

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