Ease of use does not compensate for lack of pay - werkgeversreview Licensed Clinical Social Worker bij BetterHelp

2,0
13 jul 2025
Aanbevelen
Goedkeuring directeur
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Pluspunten

Ease of use within the platform, open scheduling, simple interface.

Minpunten

The pay rate is unacceptable. It's been over four years now without a raise of any kind. Counselors are not compensated sufficiently (and at times not at all) for cancelled sessions, nor do those missed hours work towards our progressive pay scale. The first five hours of time are compensated at $30/hr, and a $5/hr increase every five hours. The client sessions are capped at 45 minutes, meaning if your session goes over 45 minutes the they stop paying you for the session. Many times the clients simply aren't finished talking (let's be honest; 45 minutes is not usually enough time for a full session) so we work for free a lot.

Ontdek andere reviews over BetterHelp

5,0
4 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I work here full-time, they provide consistent referrals, I get paid well, best paying job I have had

Minpunten

None identified I only recommend working here for anyone wanting consistent therapy work

4,0
27 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I have had a very positive experience working with BetterHelp. I decided to remain with the platform because I find the clinical work meaningful and rewarding. The ability to work with clients who are motivated to address real-life challenges has been professionally satisfying, and the platform gives me the flexibility to continue doing good therapeutic work in a manageable way. The BetterHelp platform is easy for a therapist to use. Scheduling, communication, documentation, and client management are straightforward, which allows me to focus more on providing therapy and less on administrative burden. I also appreciate that BetterHelp did a wonderful job helping me become credentialed to accept insurance clients. That process can often be complicated, but BetterHelp made it much more manageable. The pay is competitive, particularly given the flexibility, ease of use, and access to clients. For therapists who are comfortable with telehealth and who can manage their own schedule responsibly, BetterHelp can be a very good professional fit. Meaningful work with clients, competitive pay, easy-to-use platform, flexibility, and strong support with insurance credentialing.

Minpunten

Therapists need to be self-directed and organized, especially with scheduling, documentation, and managing client communication between sessions. BetterHelp does not interact with therapist in person, you will never speak with a BetterHelp representative in person about any issues/questions. No live, in person customer service for either therapists or your clients.

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