Strong community but high turnover and burnout concerns - werkgeversreview Senior Client Services Lead bij Businessolver

3,0
1 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great sense of community amongst peers. Quarterly incentives and then an annual incentive in most client services positions if company does well. Fun games and engagement opportunities during peak AE seasons.

Minpunten

Executive Leadership is greatly detached from the day to day stressors of their employees. While not outright stated; the work hard play hard - burnout method - is very largely pushed. Turnover is high for the CSL position with little to no urgency to backfill positions leaving client books to be farmed out to already heavy worked CSLs.

Ontdek andere reviews over Businessolver

5,0
12 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Supportive team environment with colleagues who are willing to collaborate and help each other succeed

Minpunten

There’s a lot of change as the company evolves, which can be challenging and exciting

3,0
9 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Work environment is supportive and encourages knowledge sharing and collaboration.

Minpunten

Work volume and capacity is a concern especially during open enrollment when due dates are at risk. Tasks are often escalated due to late requirements or change in project scope, leaving less time for proper QA and testing. Salary compensation does not match up with increase in cost of living and health care premiums.

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