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      Capital Group

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      Reviews voor Capital Group

      A lot of false promises sold. Do NOT join the Call center at American Funds, you will regret it. - werkgeversreview Customer Service Representative bij Capital Group

      1,0
      22 feb 2020
      Customer service representative
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      The pay is not so bad for a call center and the vacation days are good because you will need those to get away from this stressful job

      Minpunten

      A lot of favoritism and bias. Managers already have their favorites and will leave the associates they don’t like as much in the dust. Manager micromanages and holds associates to different standards. What they look at as behavior that disqualifies some associates from promotions or bonuses, they disregard in other associates they like.

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      5,0
      23 apr 2026
      Anonieme werknemer
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Amazing place to work Compensation is great People are truly kind

      Minpunten

      Advancement is slow - not a great place to grow your career

      1,0
      20 jun 2026
      Core ops specialist
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      The bonuses and CSRP of 15% as well as many benefits are unmatched. I enjoy many of my colleagues and have made life long friends.

      Minpunten

      It was a great place to work and many will continue to feel that way until they are affected like those of us in the Norfolk Virginia office. There is no loyalty from the company and people are replaced either by a “vision“ of technology that doesn’t yet even exist within the organization or by cheap labor “offshore“. I thought I would retire from here and now I find myself out of a job after over 20 years before the end of 2027.

      1
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      Reviews voor Capital GroupReviews voor Customer Service Representative bij Capital GroupReview voor Capital Group