Stressful, Hypocritical, Nitpicky. - werkgeversreview Senior Customer Service Representative bij Capital One

1,0
7 nov 2012
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

OK pay Benefits Great cafeteria Company plans for the future

Minpunten

OK pay, not great. Barely a living wage. Aetna health insurance doesn't cover anything Upper Management doesn't connect with employees very well Management is making an effort to hire new people and get rid of older employees who have been there for 10+ years. High stress environment Minimal resources for mental health.

Ontdek andere reviews over Capital One

5,0
15 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great place to work, 10/10

Minpunten

none to think of, amazing!

1,0
30 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Minpunten

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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