Las Vegas Call Center - werkgeversreview Anonieme werknemer bij Capital One

4,0
15 jun 2014
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great benefits! Very customer driven. There is a lot of empowerment to do what you feel is right for the customer. They are also big on volunteer work and encourage you to volunteer even if it's during your work day they will try to get you time off. Most managers are invested in their agents and are eager to help the succeed.

Minpunten

Micro managed. Every moment of your schedule is monitored by your phone activity. Small queues make it hard to get time off. Favoritism is alarmingly apparent with leaders from the former bank.

Ontdek andere reviews over Capital One

5,0
28 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great culture, supportive leadership, and meaningful creative work with opportunities to learn and grow.

Minpunten

There can be a learning curve due to the size of the organization and the number of internal tools and processes.

1,0
30 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Minpunten

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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