Cascade Strategy

Reviews voor Cascade Strategy

Been here quite some time, and I love it - werkgeversreview Anonieme werknemer bij Cascade Strategy

5,0

29 apr 2023

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

We're on an incredible journey together to build something wonderful. There are highs, a few lows - but mostly a group of people who genuinely care about each other and the wider team.

Minpunten

It can be tiring, and it can be intense, but that's all part of the ride.

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5,0

14 feb 2024

Customer success

Aanbevelen

Goedkeuring directeur

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Pluspunten

2023 was quite the year for Customer Success at Cascade. There were lots of changes and several new faces joined the team at both a leadership and IC level. The product is reasonably complex, which makes Customer Success'ing perhaps a little more challenging than a rull-of-the-mill SaaS company. However I think the company ackowledges this and has done a great job of laying the right foundations in terms of people and process for a successful 2024.

Minpunten

As mentioned, the product is exciting but can be quite complex and is best suited to larger organizations that have a strong change management culture already in place. That isn't necessarily the case with every customer, and that can make the job of Customer Success at Cascade a challenge at times.

3,0

30 aug 2024

Cx associate

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Work-life balance was great overall.

Minpunten

Lack of training and low pay. A lot of miscommunication

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