Good place to work, for the lucky few - werkgeversreview Software Engineer bij Checkout.com

2,0
22 jul 2019
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Salary is average for the industry, but it's a good environment for a person that wants to learn on the job, new tech but that's about it. After a year or so, you will feel frustrated about the whole mentality and culture and you would go and find a better job.

Minpunten

When starting at Checkout, it's like being handed a deck of cards and you need to choose your hand. You might get lucky and draw some good cards, placed in a good team, with good leadership. Or you can get the complete opposite. The latter is my experience, put in a team where you are labelled not based on your skills and knowledge, but how you are able to interact with the higher-ups. If you are an Yes man, you will fit right in. If you have concerns around design, implementation or estimation you are viewed as someone who is not a team player. While I was there, leadership was non-existent, no goal setting, no regular 1 to 1s, manager was clueless or not interested in constructive two-way feedback. For example, there were no 360 degree reviews while I was there, you could not review your manager. Because of that your salary increase, your promotions, and the work you were doing were directly tied to how much you were liked by your immediate line manager. That's a lot of politics and it's not limited to just your line manager. The hierarchy is completely messed up, all they are looking for are Senior Engineers, as if they have a fear of hiring mid-level developers that can be trained or grown in-house. It's mostly because they don't have a strategy for growth or even individual training budgets. While I was there, I received no formal training (external or internal), and you had to fight for the tools that actually helped you do your job. Because they label themselves as a FinTech company, start-up environment, they will hide behind this facade to not have proper processes in place when you have an issue. Lately, they have introduced OKR, leardership training and maybe training budgets, but I wouldn't get my hopes high, the same sort of people will maintain their status and position and will do the same thing, regardless, because that's what they know will work. And the last thing, there is a running joke among-st the employees to ask about how the bonus calculation is made. Many colleagues have asked about this, and received vague answers about performance and promises of transparency which never materialize. Yet, bonuses always seem to be the same % of salary for everyone, regardless of performance.

avatar
Reactie van Checkout.com
6y
Hello, Thank you for taking the time to share your thoughts - we value any feedback on how we can improve! We recently launched our Checkout.com leadership programme impacting 60+ team members in just 3 weeks. We will continuously be improving this programme which we place great value on. We have also published our Company and Departmental OKRs, all cascading in a clear and logical manner to ensure consistency and alignment across the whole company. We pride ourselves on being a meritocratic environment and are truly sorry you didn’t feel this was the case. We will shortly be releasing our new Engineering competency profile to help with career progression and have a new HR platform that incorporates 360 reviews which will influence our bonus awards based on relevant and holistic feedback. Finally, we would like to clarify that training budgets have always existed and been put to good use at Checkout.com. We plan to take this to the next level with increased budgets per head and training days off per year. Hopefully, this sheds some light on some of the points that you've raised. If you’re open to having a conversation, please feel free to contact the People Team so that we can further understand how we can improve. Best wishes, Louis Head of People

Ontdek andere reviews over Checkout.com

5,0
3 apr 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Learning about fintech industry Great leadership

Minpunten

none that I can think of

1
avatar
Reactie van Checkout.com
1y
Thank you for your feedback. We're pleased to hear that you're having a positive experience at Checkout.com and that you value both the opportunity to deepen your understanding of the fintech space and the support of strong leadership. We’re glad to have you on the team and appreciate your ongoing contributions.
1,0
14 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good salary, thats about it

Minpunten

Toxic work culture, they want you to work from 6 am to 9pm. If you do not speak french or are not french you will feel like an outsider. Favoritism is big here, manager have their favorites and will feed them inbounds. Very hard to get approval to go to conferences, and there is no ROI, longer reps hold on to bigger name merchants for years even though they are not having any impact, and no one does anything about it.

5
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