Was good until it wasn't, very short honeymoon. - werkgeversreview Customer Experience bij Chess4Life

2,0
25 mrt 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The freedom to take on projects you are passionate about and the flexible work from home hours are the two best things about the job.

Minpunten

If you want to be acknowledged, credited, or rewarded for your hard work and the projects you willing take on then I don't recommend this company at all. It was very clear when I left that all the hard work I put into improving this company, implementing helpful administrative tools, building out entire platforms, volunteering to travel for work, never missing a ridiculously long meeting, and taking initiative to complete my training (because after nearly two years I was still fighting that battle) didn't mean squat. There is a lot of contradictory and hypocrisy regarding their "values". This company has continued to allow their best employees to walk away time and time again. If you leave and write a review on Glassdoor, it is pretty difficult to keep yourself anonymous as the company is very small - and rapidly shrinking. I am the fourth employee to depart since the beginning of 2024.

avatar
Reactie van Chess4Life
2y
Thank you for sharing your perspective. We believe that every situation is an opportunity to learn and Improve. Chess4Life strives to recognize team members’ accomplishments and contributions verbally and monetarily through raises. The sense of lack of recognition of your contributions is something that I am sorry you feel. While I would not expect to change your mind (though would be happy to have a direct conversation on your experience if you so desire), I would welcome you to consider several things: Covid shutdowns led to a sudden shift from in-person being 95%+ of our services to online being 100%, followed by reopening in-person programming again. There has been significant change during this time, and with the amazing resilience of the team we have and had, accomplished amazing things in very short timelines; however, change is not easy to navigate, and not everyone is willing to adapt to the changing needs. I’m taking note to consider how we provide recognition and what we can improve in this regard. It is easy, especially in the online space, to end up in ‘bubbles’ that may not be the whole picture. I welcome any current or former employees to talk further so I can better understand their perspective and address concerns.

Ontdek andere reviews over Chess4Life

5,0
4 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I loved my time at Chess4Life. One of the company's greatest strengths is its culture. Leadership genuinely cares about employees and makes a sincere effort to support their growth and well-being. I felt valued, respected, and trusted in my role. I was consistently asked which of my tasks felt like a good fit or not a good fit, and concrete steps were taken to address parts of my job I found draining. Compensation was very fair. In my experience leaders were always open to discuss compensation and I was often surprised by generosity in raises compared to other jobs I've held. Leadership also demonstrated exceptional flexibility with my schedule as a part-time employee as I was in grad school at the time. This flexibility made it possible to balance work with other responsibilities while still feeling like a meaningful member of the team.

Minpunten

One potential con is the leadership team is highly visionary and entrepreneurial. This can be great but also new ideas may move toward implementation before all operational details have been fully worked out, which can create stress for the teams responsible for execution. That said, the company is aware of this tendency and has systems and processes in place to help address it. In my experience, this challenge primarily affects employees whose roles involve solving operational problems and building systems. For me, that was actually an enjoyable challenge, especially because leadership was so receptive to feedback. However, if that sounds draining to you then this position may not be a right fit.

5,0
15 jan 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

My manager was incredible and always accommodating if personal issues came up. The team is very cohesive; we always stuck together when dealing with the kids, making it a fun and unified environment where everyone is on the same page.

Minpunten

There are honestly very few downsides to working here, other than the fact that there are no benefits packages for part-time employees.

avatar
Reactie van Chess4Life
4mo
Thank-you for the review and your suggestions! We are carefully considering the ideas, and greatly value the input from every person on our team, as each one has a unique perspective and unique abilities that strengthen our team (Better Together)...
Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle