All About Sales - werkgeversreview Anonieme werknemer bij Citizens

2,0
31 jul 2016
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The customers are the best part of the job. Working one on one with the people and really helping them out was the highlight of the job.

Minpunten

No matter how much they say it's about the customer, it's really about the sales. If you don't meet your (unrealistic) goals for more than two quarters, you are fired. It doesn't matter if the customers love you and you provide the best customer service out there; not enough sales = no job. It doesn't even matter if it's something the customer wants or needs, like a savings account or another credit card, just sell, sell, sell!

Ontdek andere reviews over Citizens

5,0
24 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Best culture in banking by far

Minpunten

No cons I can think of!

3,0
4 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Minpunten

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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