Retail & Business Banking employees have unrealistic and unfair sales goals - werkgeversreview Bankers & Business Banking Officers bij Citizens

2,0
7 feb 2015
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good benefits and very good internal training.

Minpunten

Don't be fooled...all retail and business banking employees are just sales employees. The sales goals are ridiculous AND they tend to change the goals every 6 months to make it harder and harder to reach your goals and thus...NOT GET PAID the commission that they promised. The management micro-manage your (sales) progress and if you have a bad month or two, you get a warning. A warning means you lose any ability to earn your sales commission for that quarter. It is such a scam. Plus they use some metrics to determine sales goals that seem way out of whack. For example, some of the goals in southern NH are the SAME goals as downtown Boston. If you love sales and competition with (against) your co-workers, this is a job for you. Everyone is in competition with each other and if management only knew, most of the sales people (AND middle management!) find a way to BS the system. What a joke.

Ontdek andere reviews over Citizens

5,0
24 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Best culture in banking by far

Minpunten

No cons I can think of!

3,0
4 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Minpunten

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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