Grateful for Growth and Support: My 4-Year Journey at ClickUp - werkgeversreview Quality Excellence Lead bij ClickUp

5,0
4 aug 2025
Aanbevelen
Goedkeuring directeur
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Pluspunten

Reflecting on my four years with ClickUp, I am deeply grateful for the incredible growth I’ve experienced—from starting in Customer Support to advancing into Quality Excellence. This journey wouldn’t have been possible without the unwavering support of my leaders, who have guided and encouraged me every step of the way. I am fortunate to be part of a team that is not only highly supportive but also genuinely invested in each other’s success. One of the most rewarding aspects of my role has been the opportunity to positively impact the representatives in the support team. Helping them improve the quality of their interactions with users and ensuring customer satisfaction has been both fulfilling and motivating.

Minpunten

Of course, working at ClickUp comes with its challenges. The platform is constantly evolving, which means I need to stay updated to remain effective in my role. Thankfully, there are plenty of resources available to help me keep up. It’s just a matter of finding the time to make the most of them and continue being efficient.

Ontdek andere reviews over ClickUp

5,0
23 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Lots of opportunity to affect change. Solid product.

Minpunten

Typical industry problems, no unique cons.

2,0
18 jun 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Some smart, ambitious people who you can learn a lot from.

Minpunten

This place is an unstable, toxic mess, and leadership is largely to blame. The C-suite is full of egos and seems to make goals and quotas up out of thin air, then cleans up the fallout from poor planning and overhiring with layoffs. There have been three company-wide mass layoffs in less than four years, and that doesn’t even include the many layoffs that have happened quietly behind closed doors. The toxicity at the top trickles down through the entire organization. VPs put pressure on middle management, who then pass that pressure on to ICs. The company can’t seem to keep leaders in place for more than six months, which creates constant chaos and confusion. Strategies are always changing, priorities shift every few months, and nothing ever sticks long enough to make a real impact. Promotions seem to be based more on politics, favoritism, and who can make the most noise than on actual performance. The same people get promoted year after year, and many of them seem underqualified for the titles they hold. If you’re good at self-promotion and have the right relationships, you’ll probably do fine. If you’re quietly doing great work, don’t expect the same recognition. HR keeps saying they’re working on improving the promotion process, but I haven’t seen much change. If you’re considering joining the GTM org (especially the operational side) I would think twice. The new leadership loves to talk about transformation, improvements, and exciting changes, but there’s usually very little follow through behind the messaging.

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