Comm Ops 2 and Tech Ops 3 - werkgeversreview Comm Ops II (Inbound Dispatch) bij Comcast

1,0
29 okt 2015
Aanbevelen
Goedkeuring directeur
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Pluspunten

Opportunities to move up if you brown-nose the right people. If you have a fetish for dirty bathrooms and unclean carpets, you will love this place.

Minpunten

As a whole, the company is the epitome of "it's not what you know, but who you know." They value fraternization over competence and hard skills. It is possible to move up from the bottom of the totem pole: you have to suck up to your superiors, fraternize with everyone, put unsound metrics ahead of ethics and customer satisfaction, and do a significant amount of work off the clock. Moving up takes several years to accomplish, as you are required to stay in a narrow position for a full year before being able to move on. Almost all supervisors, managers, and directors in various departments are incompetent. Never before have I encountered so many stupid people in one location.

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5,0
17 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The benefits are great. The managers are friendly

Minpunten

They keep changing the commission structure.

5,0
28 feb 2015
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Working at Comcast has given me the opportunity to develop myself; take the time to grow and learn, and that was really important to me during the time in my life when I joined the company. If you have the drive and ambition, there are a ton of ways in which you can grow into a leader if that's what you want to be. I took advantage of the continued education benefit and am finishing my masters degree now... I also joined a couple of the employee resource groups which offer seminars and networking events that support your professional profile. Listen, I'm not a total nerd. The point of my post is that this isn't a company you join and just stay stale within. They encourage your growth, but it's up to you to make it happen. Not only this - it's pretty exciting. We're busy and we have big jobs to do. My salary is in the top percentile for my industry but not only this, I again get the continued education (which is ~$6K/year) plus free cable/internet, top health care benefits and a truly balanced lifestyle - which is rarely the case within the Tech industry.

Minpunten

Telling people you work at Comcast triggers 2 typical responses: 1) A big hatred rant on customer service 2) A how do I get my foot in the door? The reputation of the company is difficult, but the style of the company is to stay humble - I've never seen the company defend themselves against the harmful and discrediting news that exists. I personally think they should defend themselves a little more - they are between a rock and a hard place in many instances of service. I personally experienced visiting someone's home where the issues they were having with their connection was due to a tree root growing into the cable lines which had been their for over 20 years. Things like that cannot be diagnosed over a phone call. It's hard work in the field for sure. Being a part of the corporate side sometimes we're too disconnected from what's happening on the frontline. So I think the size of the organization comes with its complications, but again if you're a working professional looking for an exciting, robust and sexy career, you can comfortably have it here.

500
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